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Event Details

    Investigative Interviewing

    Date: August 17, 2017, 11:15am
    Organizer:
    Ken Carter
    Location:
    Elgin Country Club
    2575 Weld Rd.
    Elgin, IL 60124
    Price:
    $20
    Event Type:
    Meeting
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    INVESTIGATIVE INTERVIEWING

    Learn interview techniques that can be used during the course of employee interviews and even prospective employee interviews.  The interview techniques can be used for general inquiries or for matters more serious in nature (employee wrongdoing, etc.).

    • Interview vs. Interrogation
    • Room Setup
    • Wicklander-Zulawski Methodology
      • 18 Step Overview
    • Body Language / Indicators
    • 5 Categories
      • Behavioral Response Chart
    • De-Escalation Techniques
    • Backing Out

    About our Presenters: