Event Details
Dealing with Jerks at Work
| Date: | August 15, 2019, 11:15am |
| Organizer: | MDM Consulting |
| Location: | Elgin Country Club 2575 Weld Rd. Elgin, IL |
| Price: | $20 (members), $25 (member guests), $40 (non-members) |
| Event Type: | Meeting |
| iCal link | Add to Calendar |
This presentation addresses the following topics:
- Changing ourselves and others to improve climate in the organization
- Changing from the "inside out" versus "outside in"
- Influencing the behavior of others
- Understanding Perceptions, and helping to change perceptions
- Changing corporate culture
- Conflict Styles and when to use them
- Addressing Difficult people through Constructive Confrontation
By the end of the session, the learner can be expected to:
- Identify barriers to changing behavior in self and others
- Express the difference between inside out and outside in changes at work and in self
- Discuss the A-B-C model used to influence perceptions, and 4-5 critical thinking errors that impede the process
- Identify the five conflict styles
- Utilize the leveling process for constructive confrontation
Registration is now closed. Please contact illinoisfoxvalleyshrm@yahoo.com for more information.
